7.5: Evaluate and revise learning materials and programmes

Table of Contents

1. Assessing learner progress
2. Designing feedback tools
   1. Aspects requiring feedback
   2. Objectives related issues
   3. Delivery related issues
   4. Learning environment issues
   5. Enjoyable experience
   6. Feedback form design
   7. Types of feedback form
   8. Feedback statistics
   9. Unstructured feedback
   10. Essential elements of feedback form design ...
   11. Simple feedback form
   12. Commercial software and websites
3. Assessing success of learning approaches

Types of feedback form

As we saw on the previous page, you should try to create questions which are:

• relevant to the area to be evaluated

• expressed in neutral terms so as not to prompt a certain answer

• clearly phrased and non ambiguous.

In order to compare feedback from different learners or groups of learners, it is best to design feedback forms in which learners can score different aspects of the learning on a scale, by ticking the box corresponding to their choice.

You might offer five choices.

But you can apply some psychology here. If you have an odd number of possible ratings as we have here (5), there is a tendency for learners just to choose the middle one. You can try to force them to make a more measured evaluation by having an even number of possibilities which makes them positively choose.

These four categories can be represented by numerical values, say zero to three.

Poor = 0

Acceptable = 1

Good = 2

Excellent = 3

Doing this, allows you to carry out some simple statistics, such as finding the average response for the whole group of learners and to compare the overall response of different groups.

Let's have a look at some Feedback statistics ...