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Objectives related issues

  • Were the learning objectives relevant?
  • Did the content match the stated learning objectives?

This area is important because the learner's perception of the relevancy of the objectives is what matters. If you are not getting this relevancy over to the learners, then you will have great motivational problems. Also once the learner has accepted that the objectives are relevant, they must experience the content you provide as being the correct material.

Although trainers may sometimes dismiss negative feedback from one individual learner in this area, it is clear that a low score from a significant number of learners for this area needs a serious response on your behalf.

Now, let's have a look at Delivery related issues ...