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Poor learning environment

We are using the term "learning environment" to encompass the venue, the equipment, the resources etc. You should make sure that any practical issues which might demotivate the learner are minimised.

Examples might be too high or too low temperatures in the training room, training sessions which start late or over-run, extraneous noise or distractions, technical problems with ICT equipment, interruptions from colleagues seeking information on day-to-day work. And do make sure that all mobile phones are switched off before the training commences.

Let's look now at Previous negative experiences ...