6.6: Use ICT to set up current awareness and alerting services

Table of Contents

1. Determining current awareness requirements of clients
   1. Establishing an information profile
   2. Costs
2. News services
3. Website updating services
4. Creating a current awareness system for your own organisation

Costs

You should take into account the costs (in staff time or subscriptions to commercial services) of providing updates and should be realistic about their frequency. Remember that your time costs money and it is unrealistic to spend disproportionate amounts of it in meeting the needs of a small number of clients.

Also, commercial services can be expensive to use: if you do not already subscribe to a service, it may be uneconomical to do so to meet the needs of a small number of clients. Some commercial services also incur a usage charge, in which case you must ensure that this is not excessive.

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