Use of multimedia
The appropriate use of multimedia can enhance understanding and indeed provide additional information. However, some sites include multimedia such as Flash introductions, which at best are annoying and at worst put off the client due to the delays caused. If the connection to the Internet is not fast broadband, then the delays can be intolerable.
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Here is an example of a site from a firm offering web design services We think its Flash introduction is unnecessary and does not add anything to the information provided. See if you agree with us. |
Some sites offer the option of a Flash and non-Flash version. Look at http://www.blackburn.ac.uk/ and compare the operation of both versions. Which do you prefer?
For some searches, information in multi-media format is useful or even essential. You can make this one of your selection criteria. Often just typing video as one of your search terms will lead to sites which have video clips (It can, of course, also lead to sites which are selling videos). We tried jfk, assassination, and video which led amongst others to
http://www.courttv.com/onair/shows/kennedy/vintage_video.html where video clips can be played.
If sound files or sound tracks of movie clips are used, these may require loudspeakers to be available or, more likely in libraries, headsets to be used. Clearly sites where essential information is presented audibly are not appropriate for the hearing impaired.
Let's take a look at Ease of use for visually impaired clients ...

