5.1 Safe practice relating to the use of ICT for communication

Table of Contents

1. Using ICT for communication
   1. Electronic mail
   2. Setting up e-mail accounts
   3. Free e-mail services
   4. Sending and receiving e-mails
   5. Using attached files
   6. Size of attached files
   7. Using zipped files
   8. Virus checking
   9. Implementing virus checking
   10. Anti-virus software
   11. Managing e-mails
   12. E-mail folders
   13. Combating Spam
   14. E-mail etiquette
   15. Netiquette
   16. Using news groups
   17. E-mailing multiple recipients
   18. Closing an e-mail account
   19. Using chat rooms
   20. Acceptable practice in chat rooms
   21. More about chat rooms
   22. Secure servers
   23. Scanning and saving images

Secure servers

Local authorities normally have secure servers to protect the local authority and public from potentially hostile breaches. This means that desktops are often "locked-down" and you cannot make changes to the settings on PCs in your library. This can be frustrating - especially when simple changes to the resolution of display, for example, would be useful for visually impaired clients.

Secure servers also have restrictions on adding new software or on downloading executable files.

Clients may wish to convert paper-based materials, such as photographs, to digital images so they can be sent as e-mail attachments, so let's have a look at Scanning images and saving to disk...