5.1 Safe practice relating to the use of ICT for communication

Table of Contents

1. Using ICT for communication
   1. Electronic mail
   2. Setting up e-mail accounts
   3. Free e-mail services
   4. Sending and receiving e-mails
   5. Using attached files
   6. Size of attached files
   7. Using zipped files
   8. Virus checking
   9. Implementing virus checking
   10. Anti-virus software
   11. Managing e-mails
   12. E-mail folders
   13. Combating Spam
   14. E-mail etiquette
   15. Netiquette
   16. Using news groups
   17. E-mailing multiple recipients
   18. Closing an e-mail account
   19. Using chat rooms
   20. Acceptable practice in chat rooms
   21. More about chat rooms
   22. Secure servers
   23. Scanning and saving images

Closing an e-mail account

You should warn clients that most web-based free e-mail accounts expire if not accessed by the user for a specified period of time, sometimes as short as 30 days. In this way the e-mail account will close itself. However, it is netiquette that e-mail accounts should be closed when they are no longer required. This avoids the problem of people sending e-mails to what appears to be a valid address, when no-one is checking the account.

You can find out how to close an e-mail account from the help pages of the relevant e-mail services. You'll find a link to this on the opening page of the service.

Clients will often want to use Internet facilities other than e-mail, so we'll look next at Using chat rooms ...