5.1 Safe practice relating to the use of ICT for communication

Table of Contents

1. Using ICT for communication
   1. Electronic mail
   2. Setting up e-mail accounts
   3. Free e-mail services
   4. Sending and receiving e-mails
   5. Using attached files
   6. Size of attached files
   7. Using zipped files
   8. Virus checking
   9. Implementing virus checking
   10. Anti-virus software
   11. Managing e-mails
   12. E-mail folders
   13. Combating Spam
   14. E-mail etiquette
   15. Netiquette
   16. Using news groups
   17. E-mailing multiple recipients
   18. Closing an e-mail account
   19. Using chat rooms
   20. Acceptable practice in chat rooms
   21. More about chat rooms
   22. Secure servers
   23. Scanning and saving images

Anti-virus software

It is also worth informing clients about general antivirus software, which will protect against viruses from any source not just e-mails eg files brought in by a client on a floppy disk. AVG is a free anti-virus program which can be downloaded from http://www.grisoft.com

Evaluation versions of subscription anti-virus programs can often be found on computer magazine cover CDs or they can be downloaded from:

Once clients start to build up a collection of sent and received e-mails, they may need to learn how to manage them so that they can be located easily when required, so let's have a look at Managing e-mails ...