3.1: Profile client in terms of ICT competence and learning goals

Table of Contents

1. Establishing client competence in use of hardware and software
2. Using learning packages
   1. Establishing learning goals
   2. Determining learning goals
   3. Additional factors
3. The UK education and training system
4. Ascertaining special needs
5. Types of special needs
6. Sources of careers information

Determining learning goals

Here are some possible areas to look at with the client to determine the learning goals:

General subject area:

What is the general subject area in which the client wishes to undertake the learning?

Eg: the Spanish language.

Slant or specialism:

Is there a particular specialism to this learning? Eg: Spanish for business.

Existing competence of client:

Does the client possess any existing relevant competence in the subject? Eg: the client has picked up a basic knowledge while living in Spain for six months last year.

Future competence as a result of the learning undertaken:

What level does the client wish to be able to reach as a result of the learning? Eg: the client wishes to write business letters to Spanish clients of their company.

Reasons for learning:

Is there a particular work or social reason the client has for wishing to undertake the learning? Eg: the client is soon to take responsibility for their company's Spanish clients

You may also need to consider some Additional factors ...