3.1: Profile client in terms of ICT competence and learning goals

Table of Contents

1. Establishing client competence in use of hardware and software
   1. Client competence in using hardware
   2. The mouse
   3. Keyboard
   4. Printer
   5. Scanner
   6. Removable media
   7. Operating systems
   8. Previous experience
   9. Operating system tasks
   10. Using the Internet
   11. Common Internet tasks
   12. Using applications packages
   13. Applications packages
2. Using learning packages
3. The UK education and training system
4. Ascertaining special needs
5. Types of special needs
6. Sources of careers information

Applications packages

Word processing is the most likely example of an applications package. Almost all computer users will have done some word processing. But many will have used other packages as well.

Word processing packages

• Has the client used a word processor? (eg: Word, Write)

Spreadsheet packages

• Has the client used a spreadsheet application? (eg: Excel)

Photo/Graphics packages

• Has the client used a photo/graphics package? (eg: Paint ShopPro, Photoshop)

Database packages

• Has the client used a database application? (eg: Access, dBASE)

Financial packages

• Has the client used a financial package? (eg: Quicken, Quick Books)

Other

• Has the client used any other, more specialised packages which do not fit into the above categories? If so, what are these packages and what do they do?

In each case you should try to get an idea of the level at which the packages have been used. The best way of finding this out is to ask the client to give some examples of how they used the package.

Let's have a look now at Using learning packages ...