3.1: Profile client in terms of ICT competence and learning goals

Table of Contents

1. Establishing client competence in use of hardware and software
   1. Client competence in using hardware
   2. The mouse
   3. Keyboard
   4. Printer
   5. Scanner
   6. Removable media
   7. Operating systems
   8. Previous experience
   9. Operating system tasks
   10. Using the Internet
   11. Common Internet tasks
   12. Using applications packages
   13. Applications packages
2. Using learning packages
3. The UK education and training system
4. Ascertaining special needs
5. Types of special needs
6. Sources of careers information

Operating systems

We use the term operating system to describe the basic software, such as Microsoft Windows, which makes the computer work. When a computer is switched on, the operating system starts running before any application package such as Word will run. The operating system involves managing applications and data.

Let's have a look at the client's Previous experience with operating systems ...