3.1: Profile client in terms of ICT competence and learning goals

Table of Contents

1. Establishing client competence in use of hardware and software
   1. Client competence in using hardware
   2. The mouse
   3. Keyboard
   4. Printer
   5. Scanner
   6. Removable media
   7. Operating systems
   8. Previous experience
   9. Operating system tasks
   10. Using the Internet
   11. Common Internet tasks
   12. Using applications packages
   13. Applications packages
2. Using learning packages
3. The UK education and training system
4. Ascertaining special needs
5. Types of special needs
6. Sources of careers information

Printer

You might want to start by finding out the following information:

• Has the client used a printer?

• Is the client aware of any printer processes which are specific to your library?

• Can the client load the printer with paper?

• Is the client aware of the cost per page of printing (monochrome and colour)?

Now let's look at the Scanner ...