3.1: Profile client in terms of ICT competence and learning goals

Table of Contents

1. Establishing client competence in use of hardware and software
   1. Client competence in using hardware
   2. The mouse
   3. Keyboard
   4. Printer
   5. Scanner
   6. Removable media
   7. Operating systems
   8. Previous experience
   9. Operating system tasks
   10. Using the Internet
   11. Common Internet tasks
   12. Using applications packages
   13. Applications packages
2. Using learning packages
3. The UK education and training system
4. Ascertaining special needs
5. Types of special needs
6. Sources of careers information

The mouse

You might want to start by finding out the following information:

• Has the client used a mouse?

• Is the client aware of the use of the left and right buttons?

• Is the client aware of hovering over items?

• (For left handed clients) is the client aware of how to change a mouse from right- to left-handed operation?

• If the computers in your library use another type of pointing device, such as a tracker ball or touch pad, can the client use this proficiently?

Now let's have a look at the Keyboard ...