Table of Contents

  1. Establishing client competence in use of hardware and software
    1. Client competence in using hardware
    2. The mouse
    3. Keyboard
    4. Printer
    5. Scanner
    6. Removable media
    7. Operating systems
    8. Previous experience
    9. Operating system tasks
    10. Using the Internet
    11. Common Internet tasks
    12. Using applications packages
    13. Applications packages
  2. Using learning packages
    1. Establishing learning goals
    2. Determining learning goals
    3. Additional factors
  3. The UK education and training system
  4. Ascertaining special needs
  5. Types of special needs
    1. Motor disabilities
    2. Visual impairment
    3. Hearing impairment
    4. Special learning needs
  6. Sources of careers information
    1. Careers information sites
    2. General careers information