Archiving searches
Ignoring the possibility that the first client loses the data and wants another copy of it (this can happen!), the most likely scenario is that another client comes into the library and asks the very same query. Here, if you have stored the enquiry information properly, you can simply go to the search and produce a copy of the results.
In this case, the search results should be archived in such a way that the search can be retrieved by appropriate key terms. These will be subject key words.
Ideally the library should have a formal system for recording the results of frequently asked questions. You should be aware if your library service does this and, if so, make sure that you know how to add your information search results to this.
Let's take a closer look at Frequently asked questions...
